1. How to Use Shortcode in My theme?

You can refer to the document's section on Quick Shortcodes for this by (click here).

2. How to install YMM app in a new theme?

You can follow the steps listed in our document by (click here)

If you're not sure for this then you can contact us at >> supportshpfy@capacitywebsolutions.com

3. How can I display YMM Searchbox?

 For Online Store 2.0 Theme: You can display a YMM searchbox on your website just by using the app block technique listed in the below screenshot, but if your theme does not support App Block functionality on specific pages, then no worries; you can add a YMM searchbox with the App Shortcode, i.e., Technique 2.

 For Vintage Theme: You can display YMM Searchbox on your website just by using the app shortcode technique described in the document's section [Quick Shortcodes] by (click here)

4. I am a developer, and my client has specific requirements for your app. How can I customize the app?

If you want to customise our YMM app in your own way for your clients, then we've provided the "Disable Theme App Extension" feature that will provide you with this ability. You can find out more about how you can do this by going to the How to Use It >> Disable Theme App Extension (For Developers) tab. By following the steps listed there, you`ll be able to edit our YMM app file contents inside the theme easily to achieve any theme-level customizations for your client.

5. Would I lose all my data after Uninstallation of App?

Yes, all data is removed from the system once the customer or merchant uninstalls the app after 48 hours.

6. How can I remove App files after Uninstallation?

You can refer to the document's section on App Uninstallation Steps for this by (click here).

7. How to find ProductID?

We have given this feature in Import/Export Tab of our App. Click on “Export Product CSV” button. You will get CSV file with ProductIds in it.

8. Is Product ID equal to SKU?

No, Product ID and SKU both are different things. You can’t use SKU in CSV file to import YMM data.

9. Unable to Import my Ymm Records.

When you import your CSV file then please check below points,

  • Make sure, its CSV file NOT EXCEL file.
  • Make sure, its Comma Separated file, NOT SEMICOLON Separated file.
  • CSV field Ordering should be matched with your latest field ordering. You can download Sample CSV to cross check it.

10. How to Assign Products via CSV in Ymm Rows?

You must separate productIDs by ~ (tilde) sign.

11. How to Download Sample CSV file?

Please go to the Apps >> C: Year Make Model Search >> “Import/Export” tab then click on “Download Sample CSV”.

12. When I import CSV, it shows 'Wrong CSV Fields'

Please check your CSV field Ordering, Which should be matched with your latest field ordering. You can download Sample CSV to cross check it.

13. What is CSV Import File Size allowed for all Import Rows Options?

You can Upload Maximum 20MB CSV File for all Import Rows Options.

14. Products are showing lately in Select Box.

Sometime it may take a while to load products, As it is fetching through API.

15. My Products are not showing in the Search result.

Please ensure that you have assigned product IDs correctly. You can check it from “Export Ymm CSV” button, which will show you details about your YMM row and assigned Product IDs.

If you have assigned correct “Product Id” but actually that Product is not visible on your store. So, please check Product visibility in your Shopify Admin > Products section.

If ProductId number is wrong then products will not be seen in the Search Result page.

If you have assigned Product SKU instead of Product Id then also products will not be visible in the Search page.

16. After installing the App, where should I check in front end?

Please check this page after installing our App https://yourdomain.myshopify.com/pages/product-result

17. When click on Search button, I have encountered with 404 Error.

For this, please go to Admin >> Apps >> C: Year Make Model Search >> How to Use it tab, then scroll down to the Troubleshooting Guide Section and click on the Create Page button in front of the first question, just like in the below screenshot.

18. When I have created CSV file in Excel and noticed that on all single product ID's read like this for e.g. 8.45282E+11

Generally speaking, When You have entered the number whose length is longer than 11 digits, Excel will convert it to scientific notation automatically.

To Fix this kind of problem easily, just put tilde(“~”) sign after single product id for e.g “845282148395~”.

NOTE: It is not mandatory to put tilde(“~”) sign after single product id in CSV File everytime, it requires only when you face this kind of problem.

19. When I Re-Upload my updated file that I exported with 'Update Rows option' would I choose the Append Rows or Update Rows?

You have to choose “Update Rows” option when you have exported CSV file with “Update Rows option” whenever you are Re-Importing YMM CSV.

20. When I am re-uploading the Updated CSV File then What is the best option to choose in the app?

Whenever You want to Update Existing Records then best option is to Choose CSV Template Option as “Update Rows” & Click on Export YMM CSV button.

Then you will be able to Update YMM Rows / Product Ids within this downloaded CSV in Which Please do not remove “Id” column & It’s value.

21. What should I have to do when my Update CSV file is bigger than 20MB ?

When Your Update CSV file become bigger than 20MB then You have to split Update CSV file into smaller parts & Re-Import your splitted CSV files after do modifications in YMM Rows.

22. When would I need to export my file with 'Bulk Insert/Append Rows Option'?

Whenever you need to “Add New Rows” then You need to choose this option either You want to Add Whole New Data (Bulk Insert) [ Which clears all your Old Records & Add All New Data ] OR Just want to Add Some Rows (Append Rows) to existing ones e.g. two or three Rows.

23. In which sort order, YMM Products will be displayed?

YMM Products will be displayed in ascending order of product title.

24. When would I need to use this option 'Bulk Insert/Append Rows for Year Range via CSV' in the app?

Whenever You want to Add same YMM Row for each Year of Range value like: 2001 to 2005 then enable checkbox option: Enable Year range values & Choose your Range Field , Which have range value e.g. 2001-2005 from Dropdown. This way you will have just one row of year range in csv file instead of 5 individual YMM rows.

25. YMM Searchbox is taking too much time during page loading. Any solution to this problem ?

Yes, we’ve added a new feature to solve this problem. Please check the “Manage YMM” tab of our app then you’ll see “Speed Up Configuration”. Please turn on this “Speed up Mode” and click on the ‘Publish HTML’ button then after please check in your storefront. It will decrease the loading time for the YMM search box. If you’ll need any help for speed up configuration then please do not hesitate to contact at >> shopify@capacitywebsolutions.com. We’ll help you to sort out this problem.

26. How can I display Compatibility Chart in Product details page?

 For Online Store 2.0 Theme: You can display a compatibility chart on the product details page just by using the app block technique listed in the below screenshot.

 For Vintage Theme: You can display a compatibility chart on the product details page just by using the app shortcode technique described in the document's section [Quick Shortcodes] by (click here)

27. What is the use of YMM data optimization?

Optimization will check and delete duplicate records from all your YMM records and this will decrease loading time on the front-end, due to adequate number of records.

28. Is there a way so I can delete specific YMM rows in bulk?

Yes, you can. You can delete specific ymm rows in bulk via CSV option such as: ‘Delete Rows’. Please read steps in our documentation guide by Click here OR you can watch video guide by  >> Click here.

29. I have been using this app for several years now, and when I switched my theme to 'Online Store 2.0', the app did not work. What to do?

Whenever you change or use a new theme from now onwards then you`ll need to re-configure our app by going to the Admin >> Apps >> C: Year Make Model Search >> How to Use It >> App Upgradation Steps tab. By following the steps listed there, you can easily use our upgraded app version for your new theme.

If you're not sure for this then you can contact us at >> supportshpfy@capacitywebsolutions.com

30. When I click on the Publish HTML button, I get a warning popup. What should I do?

 Shopify API (2023-04) has been upgraded in a way that you`ll need to follow the listed two steps one by one mentioned in warning popup, then only the Publish HTML feature will work for your store now.

 You can watch video guide for below by (click here)

***NOTE: Step-1 is optional, you can skip it. If you need any help regarding this then simply drop an email at >> supportshpfy@capacitywebsolutions.com

No Img Available

31. Are you facing "Translation missing..." type of error for the YMMBOX now?

If YES then please watch video guide to resolve it quickly by (Click here). If you`re not sure how to do this then you can simply drop an email at >> supportshpfy@capacitywebsolutions.com

32. How can I upgrade the app?

!IMPORTANT NOTE: Before proceeding to upgrade the app for the new features, please first click on the "Update App Permissions" button located at the top of the app just like below screenshot:

No Img Available

You can upgrade the app by going to the Admin >> Apps >> C: Year Make Model Search >> How to Use It >> App Upgradation Steps tab. By following the steps listed there, you can easily use our upgraded app version with new features for your old or new theme.

 You can watch video guide to do it quickly by (Click here)

If you're not sure for this then you can contact us at >> supportshpfy@capacitywebsolutions.com

33. How can I change the color scheme of the YMM searchbox so that it matches my theme's look?

No worries, you can do so by going to the Apps >> C: Year Make Model Search >> Manage YMM Design tab. You have several color options through which you can set or change the look of the YMM app that will match your theme's look easily. If you`re not sure, then you can drop an email at >> supportshpfy@capacitywebsolutions.com.

34. How to set logo/background image for YMM Searchbox?

You can read detailed explanations for this by (click here).

35. How can I show SKU on the YMM products result page?

You can go the Apps >> C: Year Make Model Search >> How to Use it >> General >> YMM Product Result Page Settings and set "Show SKU" setting as "Yes" then click on the Save Settings button!

36. How can I change the YMM product result page image dimension?

You can go to Apps >> C: Year Make Model Search >> How to Use It >> General >> YMM Product Result Page Settings and enter the "Image Dimension" value, such as large, 400X, 400X400, X400, etc., in this textbox, i.e., "YMM product result page image dimension," then click on the Save Settings button!

37. What exactly does this setting i.e. User Friendly YMM Dropdowns do?

Please have a look for this by (click here)

38. What exactly does this setting i.e. Skip None YMM Dropdowns do?

Please have a look for this by (click here)

39. What exactly does this setting i.e. Send YMM information to Cart/Checkout do?

Please have a look for this by (click here)

40. How can I use the YMM app for my markets (multilingual and multi-currency) managed in shopify?

 Go to the Admin >> Apps >> C: Year Make Model Search App >> How to Use it >> General section, then scroll down to the bottom of the page to find one of the settings, namely, Enable the "Markets" feature for YMM. Simply select "Yes" for this option and click the Save Settings button. See the below screenshot to get an idea:

Enable Markets

By clicking here, you can read more information, step by step, outlined in our document section for the markets feature. 

41. I have disabled the theme app extension for my client to do customizations, and now my client has switched to the Pro Plan of your app, but pro features are not coming. Why?

Whenever you switch to a new higher plan (pro/premium), you`ll need to re-configure app files by going to the How to Use it >> Disable theme app extension (for developers) tab and following the steps listed there.

NOTE: You can create new files that are distinct and not present in a theme in which earlier Basic Plan files resided for the Pro Plan. For the same files, you don't need to recreate them; you can just paste the contents of the downloaded files into the corresponding files. You`ll just need to replace/swap the earlier shortcode that exists before closing the body tag inside theme.liquid file of layout folder with the below one for "Pro Plan".


 Similarly, if your client has degraded the plan to a lower one, i.e., the basic plan, then also you'll need to replace/swap the shortcode pasted earlier inside the theme.liquid file before closing body tag with the below one.


If you're not sure for this then you can contact us at >> supportshpfy@capacitywebsolutions.com

42. I have upgraded the app by following the steps in the App Upgradations Tab, but I have lost the HTML and contents that were set in the YMM Result page. How can I get that back?

We've kept the YMM Result Page backup during the upgrade, so you`ll not lose HTML changes or any other changes set for our YMM result page. See the screenshot below, and from this backup page, you can set the HTML contents back for the newly created YMM result page named "Product Result" after app upgrade.

No Img Available

43. How price will be calculated if I will upgrade my plan?

When you upgrade your plan by moving from a less expensive charge to a more expensive charge, the charge is prorated based on the difference in price and the number of days remaining in the billing cycle. For example, if you begin a 30-day billing cycle on a $5.00 plan, and then upgrade to a $15.00 plan on day 15 of the billing cycle, you’d be charged $5.00 + ($15.00 – $5.00) * (15/30) = $10.00 USD. You can check this in Shopify billing FAQ at here >>  Click me

44. How price will be calculated if I will downgrade my plan?

If you downgrade your plan by moving from a more expensive charge to a less expensive charge, then you’re automatically offered an application credit based on the difference in price and the number of days remaining in the billing cycle. This application credit can be used towards any future application purchase on Shopify. You can check this in Shopify billing FAQ at here >> Click me.

45. How can I change Plan interval from Annual to Monthly OR Monthly to Annual OR Switch plan from Basic to Pro?

 Later on, you can change the plan interval from our app by clicking on the "Pricing Plan" button at the top, and you'll see the same thing as in the screenshot below. From here, you can change the plan's interval from monthly to annual or annual to monthly, and you can also switch to another plan, for instance, from Basic to Pro or Premium, by clicking the Upgrade button, which will redirect you to approve a new charge based on your selections, while Shopify cancels the old active charge and activates the new charge when you approve it.

Change YMM App Plan Interval

46. How can I turn off auto-renewal for my annual plan for the next year? Will I be able to use the app until my renewal period?

 Yes, you can turn off auto-renewal for your annual plan for the next year by going to our app, clicking on the "Pricing Plan" button at the top, and then seeing just like below. Simply follow the instructions in the screenshot below:

NOTE: If you turn off auto renewal, you will be able to use the app until the next renewal period, and you can turn it back on when you re-subscribe to our app plan the next following year.

Turn off auto renewal for Annual plan

47. How will the price be calculated if I switch from the Monthly Plan to the Annual Plan?

  When you upgrade your plan by moving from a less expensive charge to a more expensive charge, the charge is prorated based on the difference in price and the number of days remaining in the billing cycle. Proration occurs when you approves changes to your app subscription that take effect immediately. For example, if you begin a 30-day billing cycle on a $5.00 plan, and then upgrade to a $15.00 plan on day 15 of the billing cycle, you’d be charged $5.00 + ($15.00 – $5.00) * (15/30) = $10.00 USD. You can check this in Shopify billing FAQ at here >> Click me

48. What happen if I switch from the Annual Plan to the Monthly Plan?

  If you switches from an annual plan with a higher price to an annual plan with a lower price, or from an annual plan to a 30 day plan, then the charge for the new plan is deferred until the current plan's subscription cycle is complete. For example, if you begins an annual subscription plan in January, but switches to a 30 day plan in September, then the new 30 day plan will start when the annual plan expires in January.

49. I have a development store, and I don't want to pay upfront without testing your app. Then, how can I install your app without incurring any charges?

No worries, we`ve provided a Development (Free) Plan for Affiliate, Development, and Partner Test Stores. You can check out how you can grab this benefit in more detailed explanations here. (click here)

Buy Now
User Guide
Support