Call for Price App is not Working After Changing Theme.

After installation of our Shopify Call for Price app, our App files are copied under your currently active theme. So when you change your theme, App files will not be there on that new theme. We suggest you to click on “Install Files” button which you can see in App Dashboard. If you need help to figure it out, then please drop an email at info@capacitywebsolutions.com

Custom design changes Lost After click on ''Install Files'' button.

When you click on “Install Files” button, then old files are deleted, and new files are created so whatever changes you have done in design part will be deleted permanently. Therefore, we have put an alert message when you click on “Install Files” button.

Would I lose all my data after Uninstallation of App?

Yes, All data is removed from the system once customer/merchant uninstall App.

How can I remove App files after Uninstallation?

You can remove 4 files from your theme, Go to your currently active theme.

  • assets/cws-callforprice.css
  • assets/callforprice.js
  • snippets/cws-callforprice-form.liquid
  • assets/cws-ajax-loader.gif

I Enabled Hide Price from Call for Price app admin setting but it still display in frontend.

It may be because of you have installed custom theme , You can go to Call for Price App -> General Settings Page . In this page you can see "Product Container Selector:" field. Please set the class or id name of your product container element. For Example: Your product container selector is class="product-card" then please set ".product-card" and if your product container selector is " id="product-card" then please set "#product-card". If your price container element has class or ID then add it in the price selector setting textbox as well to hide the price.

I Enabled Hide Add to Cart button from Call for Price app admin setting but it still display in frontend.

It may be because of you have installed custom theme , You can go to Call for Price App -> General Settings Page . In this page you can see "Product Container Selector:" field. Please set the class or id name of your product container element. For Example: Your product container selector is class="product-card" then please set ".product-card" and if your product container selector is " id="product-card" then please set "#product-card". If your Add to cart container element has class or ID then add it in the Add to cart button selector setting textbox as well to hide the Add to cart button.

How to set site-key of my store for Google reCAPTCHA?

Please see this video for create site-key of your store.

How can I modify Call for Price Form styles or Look?

You can modify styles for the Call for Price Form for that just Go to your Online Stores > Themes > Actions > Edit Code > Assets > cws-callforprice.css.

I have enabled app on my OS 2.0 store still does not showing anything on the front-end, why?

Please make sure to activate "Call for price App" scripts embed block from your OS 2.0 theme admin.

Step-1: Click on Theme Customize >> Theme settings >> App embeds then you will see below screen:



Step-2: Click on Theme Customize >> Select Product Template >> Select Default Product then you will see below screen:



Step-3: Click on Add block then you will see below screen:



Step-4: Click on Call For Price App block for adding block in product details page then you will see below screen.(You can move block at any position inside product information section)



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